Four Seasons - Autumn

Sep, 1 2019 00:00 — Nov, 30 2019 23:59

Frequently Asked Questions

Can I run on a treadmill?

We do not accept treadmill runs as they are not an accurate reading from your watch/phone app. We only accept a run/walk activity that has used a GPS signal to track it.

How do I link my Strava account?

If you have not linked your Strava account during registration, you will see an orange bar at the top of your page. Please click the link and follow the instructions. Otherwise, you can go to your Profile Settings - Linked Accounts and click on Connect for Strava.

How do I know when my run has been uploaded?

Once you have finished and saved your run on your GPS app, it should only take a few moments for your results to show up on the website. You can view your result either on the event results table that you signed up for or on your 'My Events' page. Please don't worry if it does not appear immediately, however if it has not appeared before the end of the event, please contact us at contact@runfortheworld.org and we will try to find out why.

Note: Please make sure you have the link between your app and Strava turned on and you also have your Strava account linked to your RFTW profile.

How do I accumulate donations?

In order to accumulate donations from your family and friends, you will have to take note of your unique profile ID code. If you ask them to input this code, when prompted, during their donation, that donation will be added to your amount. You can share your unique profile ID code through social media so it is easy for everybody to help you raise as much money as possible.

Why isn't my event showing as completed?

If you are using the link with Strava: Normally, the link between the running apps is instantaneous, however occasionally it may take some time to link your activity from your chosen app to Strava and then again to RFTW. If the link has not been made in time for the end of event due to any technological error, you can upload your activity manually using our 'Add run' feature or email us at contact@runfortheworld.org.

If you have used the 'Add Run' feature: Please allow up to 48 hours for us to check your evidence and put it into the system to be added to your events. If, after 48 hours, your activity is not showing, this could be due to inputting the wrong distance or duration on the form so you can either try again or send us an email to find out. Please note that treadmill run/walks are not accepted - only GPS based activities.

What is the difference between a Solo, Challenge, Themed and Free event?

A solo event is a one-off running event in which you have to complete your chosen distance in one run within the time period stated for the event.

A challenge event is an accumulation running event whereby you can run as many times as you want within the time period and all distances get added to your total until you reach your chosen distance. Challenge event rewards will be linked for the duration of the series. The first series is the 'Wonders of the World' from 1 July '19 thru 30 June '20.

A themed event is similar to a challenge event, however the dates and distances may be different to accommodate the theme of the specific event.

A free event is a practice event in the same style as a solo event, however there is no entry fee. You will also receive a reward for completing your run.

If I have missed one of the Challenge Series months, can I still participate?

Yes, each month will have its own leaderboard and donation prizes, along with its own reward. Soon, all past Challenge Series events will available as an Open event for you to complete at your own leisure.

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