Lake Moraine

Open

Frequently Asked Questions

How do I manually upload an activity?

Desktop version - If logged in, you will see 'Add Run' on the titlebar or on any event page. Click 'Add Run', fill in your activity information and upload a screenshot/image of the activity you are submitting.

Mobile version - Click the blue menu button in the top right of your screen and you will see 'Add Run'. Fill in the information and upload a screenshot/image of the activity you are submitting.

Once submitted, the RFTW team will check for any errors and accept/reject the submission. Please allow up to 48 hours for this in case of a back log of submissions. If you see that your distance has not been added to your event within 48 hours, please contact us to find out why at contact@runfortheworld.org.

When will I receive my Open event reward?

We will check for any completed Open events twice per week (usually Mondays and Thursdays) ready to deliver the rewards the same day. Therefore, if you have completed an Open event, you should only need to wait a maximum of four days before the reward is sent out.

For the UK, we send via Royal Mail first class post so you should receive it only a day or two after that but please allow for up to 14 days in case of disruptions.

For Worldwide deliveries, we send via standard Air Mail. Please allow up to 28 days from completing your event to receive your medal.

How do Open events sync?

If you have entered several Open events, you cannot complete all of them with one run as that wouldn't be much fun! If you go for a run, that run will only sync to the first 'single run' Open event and first 'accumulation' Open event that you signed up for, leaving any others incomplete. Your run will still sync to any Challenge, Solo and Free events as normal. Once those first events have been complete, your next runs will automatically sync to the next Open event that you signed up for and so on.

What is an Open event?

The only difference between an Open event and normal events is that you can sign up and run it at any time you wish. There is no timeframe to complete your run/s inside so you can do it whenever you feel like it. Please check the individual event page for the rules of completion.

Do I need a Strava account?

RFTW links with directly with Strava so when your run/walk activity is saved onto a Strava account, it will automatically appear on RFTW within 30 minutes or so. Once you have your Strava account linked, there is nothing else for you to do and it will make virtual running so much easier! Just sit back and watch your distance get added to your active events.

You can also upload your runs/walks from other GPS apps manually with our 'Add Run' feature if you don't want to go through Strava. Simply click the 'Add Run' tab and fill in the information about your run and it will sync to your profile within 48 hours.

How do I accumulate donations?

In order to accumulate donations from your family and friends, you will have to take note of your unique profile ID code. If you ask them to input this code, when prompted, during their donation, that donation will be added to your amount. You can share your unique profile ID code through social media so it is easy for everybody to help you raise as much money as possible.

Do I have to run?

No, you don’t have to run but you must track your activity as either a 'run' or 'walk' on your GPS app or use a treadmill. You can also walk/hike/skip/jump if you want to. However, you cannot cycle or track your run on a motorbike/car. We will pick out anomalies from the speed of the run and we will not allow that user to get the prize. Remember, you are only cheating yourself.