RTC - Australasia

Open

Frequently Asked Questions

How do I manually upload an activity?

Desktop version - If logged in, you will see 'Add Run' on the titlebar or on any event page. Click 'Add Run', fill in your activity information and upload a screenshot/image of the activity you are submitting.

Mobile version - Click the blue menu button in the top right of your screen and you will see 'Add Run'. Fill in the information and upload a screenshot/image of the activity you are submitting.

Once submitted, the RFTW team will check for any errors and accept/reject the submission. Please allow up to 48 hours for this in case of a back log of submissions. If you see that your distance has not been added to your event within 48 hours, please contact us to find out why at contact@runfortheworld.org.

When will I receive my Open event reward?

We will check for any completed Open events twice per week (usually Mondays and Thursdays) ready to deliver the rewards the same day. Therefore, if you have completed an Open event, you should only need to wait a maximum of four days before the reward is sent out.

For the UK, we send via Royal Mail first class post so you should receive it only a day or two after that but please allow for up to 14 days in case of disruptions.

For Worldwide deliveries, we send via standard Air Mail. Please allow up to 28 days from completing your event to receive your medal.

How do Open events sync?

If you have entered several Open events, you cannot complete all of them with one run as that wouldn't be much fun! If you go for a run, that run will only sync to the first 'single run' Open event and first 'accumulation' Open event that you signed up for, leaving any others incomplete. Your run will still sync to any Challenge, Solo and Free events as normal. Once those first events have been complete, your next runs will automatically sync to the next Open event that you signed up for and so on.

What is an Open event?

The only difference between an Open event and normal events is that you can sign up and run it at any time you wish. There is no timeframe to complete your run/s inside so you can do it whenever you feel like it. Please check the individual event page for the rules of completion.

Can I run on a treadmill?

Yes, we are now allowing treadmill runs to be synced directly from Strava and also allow manual uploads of treadmill runs with the uploaded image of the treadmill stats. Please do not cheat whilst using a treadmill such as hopping on and off as we are trying to motivate you to complete the full distance that you sign up for.

What is the profile level?

Your profile level depends on how many events you have completed, much like earning XP points on a video game. The more events on RFTW that you sign up for and complete, the higher your level will become.

How do I view my ranking?

You will be able to see every participant's results once they have completed their run. At the end of the event dates, no more runs will be added so this will be the final results table. You can then use the filters to view by sex, location, age and running distance.