VMS - Tokyo

Solo

Frequently Asked Questions

How do I manually upload an acitivty?

Desktop version - If logged in, you will see 'Add Run' on the titlebar or on any event page. Click 'Add Run', fill in your activity information and upload a screenshot/image of the activity you are submitting.

Mobile version - Click the blue menu button in the top right of your screen and you will see 'Add Run'. Fill in the information and upload a screenshot/image of the activity you are submitting.

Once submitted, the RFTW team will check for any errors and accept/reject the submission. Please allow up to 48 hours for this in case of a back log of submissions. If you see that your distance has not been added to your event within 48 hours, please contact us to find out why at contact@runfortheworld.org.

How do Open events sync?

If you have entered several Open events, you cannot complete all of them with one run as that wouldn't be much fun! If you go for a run, that run will only sync to the first 'single run' Open event and first 'accumulation' Open event that you signed up for, leaving any others incomplete. Your run will still sync to any Challenge, Solo and Free events as normal. Once those first events have been complete, your next runs will automatically sync to the next Open event that you signed up for and so on.

Why do I need a Strava account?

RFTW links with directly with Strava so when your run/walk activity is saved onto a Strava account, it will automatically appear on RFTW. You do not need to use Strava as your running app, though. You can use any GPS running app which can be linked to a Strava account. For example - If you use a Garmin watch, you can record your run/walk with your watch. This will save onto your Garmin Connect app profile and as you can link a Strava account to Garmin Connect, this will automatically save onto that Strava account. Don't worry, once you have it linked, there is nothing else for you to do and it will make virtual running so much easier!

You can also upload your runs/walks from other GPS apps manually with our 'Add Run' feature if you don't want to go through Strava. Simply click the 'Add Run' tab and fill in the information about your run and it will sync to your profile within 48 hours.

How do I link my Strava account?

If you have not linked your Strava account during registration, you will see an orange bar at the top of your page. Please click the link and follow the instructions. Otherwise, you can go to your Profile Settings - Linked Accounts and click on Connect for Strava.

What is a virtual running event?

A virtual running event is a running event in which you sign up for online that can be run anywhere in the world at any time of day. We offer various styles of events that range from having a designated time period for completing your chosen running distance to completely open events that you can choose to complete at any time. You can either use a GPS running app, and more specifically, have a Strava account, to link your runs to RFTW or you can manually upload your activities using our 'Add Run' feature. See the 'How It Works' page for details.

When will I receive my reward?

For most events, we deliver medals every Monday. This means that you should receive your reward within one week, however please allow up to 14 days in case of large numbers or disruptions with the postal service such as the Christmas period. In the case of monthly Challenge events, we will deliver all medals at the end of the month along with any prize boxes.

Do I have to run?

No, you don’t have to run but you must track your activity as either a 'run' or a 'walk' on your GPS app. You can also walk/hike/skip/jump if you want to. However, you cannot cycle or track your run on a motorbike/car. We will pick out anomalies from the speed of the run and we will not allow that user to get the prize. Remember, you are only cheating yourself.

How do I submit my run?

There are two options for submitting runs.

1. You don’t need to! The great thing about RFTW is that it is all automated. As long as you have linked a Strava account to your profile here, your run will automatically get uploaded.

2. You can manually upload evidence of your run/walk from other GPS apps by using our 'Add Run' feature. Just fill out the information about your run, upload a screenshot/image of your GPS based activity and we will check it and sync it for you.

On your profile, you will see the events that you have entered with a little bar at the top stating whether you have completed it yet or not. If yours does not indicate completion within 48 hours or by the end of an event, please email us at contact@runfortheworld.org.

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