Women's Football World Cup (50% OFF)

Jun, 7 2019 00:00 — Jul, 8 2019 23:59
Challenge

Frequently Asked Questions

What is a virtual running event?

A virtual running event is a running event in which you sign up for online that can be run anywhere in the world at any time of day. We offer various styles of events that range from having a designated time period for completing your chosen running distance to completely open events that you can choose to complete at any time. You can either use a GPS running app, and more specifically, have a Strava account, to link your runs to RFTW or you can manually upload your activities using our 'Add Run' feature. See the 'How It Works' page for details.

Why isn't my event showing as completed?

If you are using the link with Strava: Normally, the link between the running apps is instantaneous, however occasionally it may take some time to link your activity from your chosen app to Strava and then again to RFTW. If the link has not been made within 24 hours due to any technological error, please contact us before uploading your activity manually at contact@runfortheworld.org.

If you have used the 'Add Run' feature: Please allow up to 48 hours for us to check your evidence and put it into the system to be added to your events. If, after 48 hours, your activity is not showing, this could be due to inputting the wrong distance or duration on the form so you can either try again or send us an email to find out.

What is the difference between a Solo, Challenge, Open and Free event?

A solo event is a one-off running event in which you have to complete your chosen distance in one run within the time period stated for the event.

A challenge event is an accumulation running event whereby you can run as many times as you want within the time period and all distances get added to your total until you reach your chosen distance. Challenge event rewards will be linked for the duration of the series. The first series is the 'Wonders of the World' from 1 July '19 until 30 June '20.

An open event can be similar to both solo and challenge events, however you can sign up anytime and complete your chosen distance in as much time as you need as there are no specific dates. Please check the individual event for more details.

A free event is a practice event in the same style as a solo event, however there is no entry fee. You will also receive a reward for completing your run.

Is there a limit to how many events I can join at once?

No, you can join as many events as you want. If the dates of any Solo and Challenge events overlap, the run that you sync will be counted towards all events. Example - If you enter a month-long Challenge Event (1 - 31 July) and a Solo Event (12-14 July), your run on 13 July will count as your Solo run and be added to your Challenge total.

Open style events sync with their own system in which only one Open event of a single run type and one Open event of an accumulation type will sync at a time, no matter how many Open events you have signed up to. This is to make sure that you get value for your money and to keep you motivated for longer! :)

Which running apps can I use?

If you would like to have the automated syncing of your activities, you can use any GPS tracking app that can link to Strava. You will need a Strava account to be able to link to RFTW, however you don’t actually need to use the Strava app if you have another, preferred app, linked to it. For example, I use a Garmin watch and I have created a Strava account which I have linked to my Garmin Connect app. This means when I run using my Garmin watch, my run will be recorded on my watch, transferred to the app then linked to my Strava account which in turn links to RFTW. For more information, please see the ‘How It Works’ page.

For uploading your runs manually, you can use any GPS based app so your upload will show distance and time correctly (Garmin, Endomondo, Nike, Apple Watch etc).


How do I submit my run?

There are two options for submitting runs.

1. You don’t need to! The great thing about RFTW is that it is all automated. As long as you have linked a Strava account to your profile here, your run will automatically get uploaded.

2. You can manually upload evidence of your run/walk from other GPS apps by using our 'Add Run' feature. Just fill out the information about your run, upload a screenshot/image of your GPS based activity and we will check it and sync it for you.

On your profile, you will see the events that you have entered with a little bar at the top stating whether you have completed it yet or not. If yours does not indicate completion within 48 hours or by the end of an event, please email us at contact@runfortheworld.org.

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