We check manual uploads regularly during the day (UK time) so they are usually accepted the same day as your upload. Once it has been accepted, it will then sync within an hour.
If it does not appear on your event after 48 hours, you may have made a mistake on the upload form. The most common mistake is writing the duration incorrectly. Please use the format hh:mm:ss as shown on the form. If you are not sure why your activity has not been added, please contact us at firstname.lastname@example.org
Yes, we are now allowing treadmill runs to be synced directly from Strava and also allow manual uploads of treadmill runs with the uploaded image of the treadmill stats. Please do not cheat whilst using a treadmill such as hopping on and off as we are trying to motivate you to complete the full distance that you sign up for.
If you have not linked your Strava account during registration, you will see an orange bar at the top of your page. Please click the link and follow the instructions. Otherwise, you can go to your Profile Settings - Linked Accounts and click on Connect for Strava.
A virtual running event is a running event in which you sign up for online that can be run anywhere in the world at any time of day. We offer various styles of events that range from having a designated time period for completing your chosen running distance to completely open events that you can choose to complete at any time. You can either use a GPS running app, and more specifically, have a Strava account, to link your runs to RFTW or you can manually upload your activities using our 'Add Run' feature. See the 'How It Works' page for details.
Your profile level depends on how many events you have completed, much like earning XP points on a video game. The more events on RFTW that you sign up for and complete, the higher your level will become.
No, you can join as many events as you want. If the dates of any Solo and Challenge events overlap, the run that you sync will be counted towards all events. Example - If you enter a month-long Challenge Event (1 - 31 July) and a Solo Event (12-14 July), your run on 13 July will count as your Solo run and be added to your Challenge total.
Open style events sync with their own system in which only one Open event of a single run type and one Open event of an accumulation type will sync at a time, no matter how many Open events you have signed up to. This is to make sure that you get value for your money and to keep you motivated for longer! :)
If you would like to have the automated syncing of your activities, you can use any GPS tracking app that can link to Strava. You will need a Strava account to be able to link to RFTW, however you don’t actually need to use the Strava app if you have another, preferred app, linked to it. For example, I use a Garmin watch and I have created a Strava account which I have linked to my Garmin Connect app. This means when I run using my Garmin watch, my run will be recorded on my watch, transferred to the app then linked to my Strava account which in turn links to RFTW. For more information, please see the ‘How It Works’ page.
For uploading your runs manually, you can use any GPS based app so your upload will show distance and time correctly (Garmin, Endomondo, Nike, Apple Watch etc).